Legal Disclaimer - Cahaya Kembara Travel & Tour Sdn. Bhd.

Legal Disclaimer

Cahaya Kembara Travel & Tour Sdn. Bhd.™

Email: cahayakembarahq@gmail.com
Hotline: +60 12-647 3706
Website: www.cahayakembara.com

This Legal Disclaimer (“Disclaimer”) is a supplementary document to the Cahaya Kembara Travel & Tour Sdn. Bhd.™ Service Agreement (“Agreement”). By engaging with Cahaya Kembara (hereinafter referred to as “the Company”), you acknowledge that you have read, understood, and agreed to the terms, conditions, and notices outlined herein. This Disclaimer governs your use of the Company’s services, including but not limited to:

  • Group Flight Ticket Booking Services (for travel agencies and individuals);
  • Room, House, and Apartment Rentals Without Deposit;
  • Event Management Services, including MICE (Meetings, Incentives, Conferences, and Exhibitions);
  • Tour Packages and E-Ticket Sales for Theme Parks and Other Attractions;
  • Transportation and Other Related Travel Services.

Liability & Reliability

The Company endeavors to provide accurate, up-to-date, and reliable information regarding its services. However, due to the dynamic nature of the travel industry, errors or omissions may occur despite reasonable efforts. Cahaya Kembara, its authorized affiliates, and contractors disclaim any responsibility for inaccuracies or changes in the information provided. All information is subject to change without prior notice.

Cahaya Kembara acts solely as a Booking Agent or Travel Agent for airlines, hotels, tour operators, and other service providers (“Vendors” or “Third Parties”). The Company is not liable for any acts, omissions, or failures of such Vendors, including service disruptions, cancellations, schedule changes, or other operational issues.

Disclaimer of Damages

By using Cahaya Kembara’s website or services, you assume all associated risks, including risks related to digital security such as malware, viruses, or data corruption.

The Company shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages, including but not limited to loss of revenue, profit, or data, arising from:

  • The use or inability to use the Company’s website or services;
  • Any information, services, software, or materials provided;
  • Any other matters related to your use of Cahaya Kembara’s services.

This applies whether the claim is based on contract, tort, strict liability, or any other legal theory, even if the Company has been advised of the possibility of such damages.

Special Notice to Customers

All travel arrangements, including flights, accommodations, and event bookings, are subject to price changes imposed by Vendors, Third Parties, or government authorities after payment or deposit is made. Customers acknowledge and accept such potential adjustments.

All customers are bound by the terms and conditions of the Vendors or Third Parties, including cancellation policies, regardless of whether they are individually informed of such terms.

Indemnity

You agree to indemnify and hold harmless Cahaya Kembara, its employees, affiliates, and contractors from all claims, losses, damages, fines, liabilities, and legal fees arising from:

  • Your use of the Company’s website or services;
  • Your breach of this Disclaimer or the Agreement;
  • Your actions that cause loss, damage, or legal issues, including intellectual property infringement.

Jurisdiction

This Disclaimer is governed by the laws of Malaysia. Any disputes shall fall under the exclusive jurisdiction of the courts in Selangor or Wilayah Persekutuan Kuala Lumpur.

Severability

If any clause in this Disclaimer is found invalid under applicable law, the remaining clauses shall continue to remain in full force. A replacement clause will be constructed to best reflect the intent of the original clause.

Concluding the Agreement

This Disclaimer, together with the Cahaya Kembara Service Agreement, constitutes the entire agreement between the parties and supersedes all prior electronic, oral, or written communications.

Cahaya Kembara Travel & Tour Sdn. Bhd.™

Date: 1/1/2025

This Disclaimer has been drafted to ensure clarity, protection, and fair governance for both the Company and its clients.